This goes out to everyone, who wants to challenge the status quo. To people, who want their share in creating tomorrow’s world. And to those, who want to make it a better one. We are Constantia Flexibles – one of the world’s leading producers of flexible packaging for the consumer and pharmaceutical industries. If you are as passionate about developing sustainable solutions as we are, then this is your invitation to unwrap your talent – and to shape the world with us.

Customer Service Advisor

 

We currently have a position for the role of Customer Service Advisor.  The role reports to the Customer Service Supervisor.

 

Duties & Responsibilities:

 

  • Respond effectively to all customer enquiries and order enquiries.
  • Carry out customer order processing with existing and new designs, liaising internally to capture best delivery dates and sorting amendments.
  • Provide to customers all necessary product and process information.
  • Accurately maintain customer and procedure records.
  • Liaise with internal departments to ensure customer satisfaction 

 

Requirements:

 

  • 1 to 2 years customer services experience within a similar role.
  •  Preference for Industry background – comfort with technical terms

 

Offers & Benefits:

 

  • Contributory Pension Scheme
  • Life Insurance
  • Annual Confidential Health Check
  • Cycle to Work Scheme

 

Duties & Responsibilities:

    Requirements:

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