Title: IT Collaboration Team Coordinator
City:
Kraków
Description:
About the role:
We are looking for an IT Collaboration Team Coordinator to oversee day-to-day management and administration of Collaboration related technology areas. This role is responsible for coordinating technical operations and projects, guiding team members, and ensuring consistent service quality and end-user satisfaction.
Duties & Responsibilities:
- Oversee daily administration, monitoring, and improvement of Office 365 and Azure services (Teams, OneDrive, SharePoint, Exchange Online) including participation in migrations and new service design.
- Develop and optimize automation and low‑code solutions (Power Apps, Power Automate, SharePoint tools) to enhance IT and business processes.
- Collaborate with Solution Architects, IT teams, and business stakeholders on planning, designing, and implementing new technical solutions.
- Create and maintain technical documentation, support knowledge sharing, and deliver training sessions for end users.
- Lead, mentor, and develop the team by delegating tasks, resolving conflicts, conducting performance reviews, and ensuring high‑quality service delivery.
- Coordinate internal/external resources, manage team availability and maintain smooth operations aligned with SLAs.
Requirements:
- Minimum 5 years of experience in IT area, with supporting and implementing Office 365 services.
- Minimum 3 years’ experience managing teams in a multinational environment.
- Proven experience designing, developing, configuring, implementing, testing, troubleshooting, deploying, and supporting Office 365 solutions.
- Very good English communication skills.
- Hands-on experience with Exchange Online, Teams, SharePoint, and the Power Platform (Power Automate, Power Apps).
- Experience collaborating with diverse technical and business stakeholders.
- ITIL Foundation certification (or knowledge).
Our offer:
- We offer a hybrid model of work in CBS PL - Kraków.
- Long-term and stable employment based on a contract of employment.
- Friendly work atmosphere in a large and stable company with a global reach.
- Chance to grow in a dynamic and international environment.
- A role that has a real impact on business outcomes.
- Wellbeing HUB.
- Strong team-oriented culture.
- Attractive benefit package.
Duties & Responsibilities:
Requirements:
Offer/Benefits: