This goes out to everyone, who wants to challenge the status quo. To people, who want their share in creating tomorrow’s world. And to those, who want to make it a better one. We are Constantia Flexibles – one of the world’s leading producers of flexible packaging for the consumer and pharmaceutical industries. If you are as passionate about developing sustainable solutions as we are, then this is your invitation to unwrap your talent – and to shape the world with us.

CRM Team Leader

We are looking for CRM leader or an experienced team coordinator/ senior specialist, who would like to continue developing technical knowledge and build management skills as a Team Leader. As a CRM Team Leader, you will be responsible for collaboration with the internal Business stakeholders and the external vendors. Your duties will include meeting project deadlines within the cost budget and efficient management of the CRM team.

 

Your duties & responsibilities:

  • Leadership and management of a CRM Team, 
  • Collaboration with Business to ensure continuous rollout and enhancement of our Creatio-CRM-solution,
  • Effectively act as the liaison between the CRM users, CRM vendor, and the CRM team,
  • Coordination of the evaluation, costing, scope definition, and implementation of new development requests,
  • 2nd & 3rd level support for CRM users,
  • Creation of training documents and implementation of training curriculums in coordination with other departments
  • Quality assurance of developments in the Creatio-CRM solution, test management and test execution.

 

Requirements:

  • Professional experience as a CRM Senior Specialist or in a similar role,
  • Experience with implementation projects of cloud-based CRM solutions,
  • Fluent English language skills,
  • Exceptional time management skills, ability to meet deadlines, and control cost budgets,
  • An open mind and details oriented,
  • An analytical and strategic way of thinking,
  • Motivation and self-initiative, activity, and willingness to work and learn,
  • Proactiveness, open communication, and assertiveness.

 

Our offer:

  • Long-term and stable employment based on a contract of employment.
  • Friendly work atmosphere in a large and stable company with a global reach.
  • Chance to grow in a dynamic and international environment.
  • A role that has a real impact on business outcomes.
  • Strong team-oriented culture.
  • Attractive benefit package.

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